We have a van with a wheelchair lift, and we take residents out every Friday. From the Nautica Boat ride to Amish country and everything in-between – museums, dog shows, flower shows, the Casino for brunch, the IMAX for a movie, Christmas Lights – wherever we can take them.
We have several collaborations with other facilities in our health care system, Senior Dances, Luncheons and picnics – we meet with other activity professionals and their residents.
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My mother, Mary was blessed to celebrate her 100th birthday. I write to commend the Normandy Care Center personnel, and in particular, Terry and Kim from the Activities Office. Thanks to the great organized effort and affordable responses from Terry and Kim, we had a party that far exceeded our fondest expectations. There was not one hitch to the whole affair. Mother had a great time and all who attended spoke highly of the staff and the physical condition of the surroundings. Recently, I filled out a questionnaire from the State of Ohio in regards to nursing homes. In all categories I marked your facility excellent. We thank you all for the care and recognition given to Mary.
The food here has been awesome. It’s all the right serving size for me. Good thing it’s not more, because I’d probably stuff myself just to not let anything go to waste. My compliments to all the cooks!
My sister has dementia. She is well taken care of at the Normandy. I would definitely recommend the Normandy to other people. She seems perfectly happy in her environment and I feel she is safe.
The entire Baker Family want to thank you for all the loving, compassionate, tender care that you gave Dave in the course of his long stay with you. I was an observer on almost a daily basis and I never once saw anyone get angry or upset with any of the patients. You were truly tested minute by minute each and every day. You were my ‘other world’ for over two 2 years and I never felt anything but kindness for me as well as for Dave. You are very special people, doing a very special kind of care!
We had an excellent experience at the Normandy Care Center. We were an involved family and all staff were responsive to us. The staff seemed happy working there and got to know our dad as a person. It is hard to have a loved one in a SNF, but dad’s stay went well. Also, all of our concerns were addressed in a timely manner.
Thanks for the superior and comprehensive care The Normandy Care Center staff provided me. I am stronger and happier because of all of you.
Just a quick note thanking you and your team for making Mom’s 100th birthday so very nice. The party was special and the articles highlighting her birthday and her life were great. Family members are enjoying them. Thanks for everything you do for mom.