Dear Kenny, My mother and I would like to thank you so very much for everything you’ve done for us, working so hard to get our J.H. long term care insurance started. It’s been an ordeal, and we really appreciate all the effort you put into the process. I couldn’t have done anything without all the terrific help you gave me. Hopefully everything will go more smoothly, and thank you again for all your thoughtful care and always being there for us!