BEEP BEEP! Drive-in Car Show Saturday, July 24, 2021 from 11:00 am to 4:00 pm coming to Lakeside Assisted Living!

Frequently Asked Questions

If you or your loved one requires skilled nursing care, you will likely have numerous items to ask about. Below are the most frequently asked questions to help you get acquainted with our community.

Please do not hesitate to contact our office with questions. We are here to assist you.
 

What is a skilled nursing facility?

It is a licensed healthcare facility designed to house and assist individuals who have health conditions that require constant monitoring and attention from medical professionals 24/7. SNFs are also known as nursing homes or extended care services. Residents of SNFs need assistance with many aspects of day-to-day living and daily care. They also provide activity dietary, medical, nursing, pharmacy and rehabilitation services.
 

What articles of clothing should I bring upon admission?

We recommend that you bring five changes of clothing and comfortable footwear. Once you arrive we will provide you with a personal inventory log to list all of the belongings. A housekeeping representative will label all items. We advise all residents to not bring any valuables such as jewelry or money to the facility.
 

What are your visiting hours? Any limit on the number of guests? Can I bring our family pet?

Our visiting hours are 24 hours, 7 days per week. We do not have a limit on the number of guests, however, we ask that you use good judgement on your visit and not overwhelm the resident. We welcome your family pet. We do ask that your pet be on a leash and have all current vaccinations.
 

What is the role of an Ombudsman?

An Ombudsman is an advocate for residents. They are a third-party person not employed by the facility who visits periodically to observe and monitor the activities of the facility. They will investigate, report on and help settle complaints fairly.
 

How do I pay for my stay?

We accept many different forms of payment. These include Medicare, Medicaid, private insurances and private or self-pay methods. Our experienced staff will help you determine the pay source which meets your circumstances.
 

Who can I contact regarding insurance and billing questions?

You can contact our business office at (440) 333-5400. They should be able to help with most of your questions and concerns. They will gladly answer your questions or direct you to someone who can.
 

Who lives/stays in a skilled nursing facility?

Those persons who need specialized services or intensive, 24-hour care or rehabilitation services are ideal for skilled nursing centers.
 

Who provides the care in a skilled nursing facility?

All health-related services are managed by our licensed nurses with the guidance of the Attending Physician. Personal care, emergency response, food service, housekeeping, laundry and maintenance are provided by our compassionate, well-trained staff. Rehabilitation services are provided by licensed therapists. An on-site activity coordinator organizes all events, activities and programs. Daily services and team member support are coordinated by our administrative team.
 

What activities are made available for the residents?

It is our goal to create social and spiritual programming and individualized activities to match the capabilities and needs of each resident. We realize the importance and value that activities bring in the healing process. A monthly calendar is posted to keep residents and families informed of a variety of activities and events. These include arts and crafts, fitness programs, stretching, sports, singing, music, entertainment, field trips, outings, games, trivia and more.
 

What types of therapy are offered? How much therapy do residents receive?

The Therapist will inform you of the rehabilitation program that has been designed for your loved one. The amount of therapy depends on the individual’s progress. Our facility provides a talented team of therapists to perform occupational, physical and speech therapy.
 

How will the facility determine residents healthy meal plans and/or diet?

We have a full-time Dietician on staff who consults with families and residents to obtain preferences, dislikes and intolerances. The hospital forwards an initial diet order.

If you’re considering a move into Breakwater Apartments, you will likely have numerous items to ask about. Below are the most frequently asked questions to help you get acquainted with our independent senior living community.

Please do not hesitate to contact our office with questions. We are here to assist you.

Frequently Asked Questions

Do you take Medicaid?
No, the Breakwater is a private pay building. Our Care Center accepts Medicare/ Medicaid and most insurances.
 

Will my Long Term Care Insurance pay for anything?
This will depend on your policy as many require you need be in a licensed assisted living building, not independent living. Please check with your financial planner or policy holder.
 

What is your age requirement?
Anyone 55 and over may apply.
 

What happens if I run out of money?
We can refer you to a service that can assist you in placement to find a community to fit your needs.
 

I am a diabetic, do you have a special menu?
We do not provide special diets. All of our dining is restaurant-style with varied options.
 

I need help with insulin injections?
We do not have a 24/7 Nurse, therefore we cannot give you injections. If you have pill form insulin, we can provide Med Management.
 

Do you have a Nurse on staff?
Yes, our Nurse is here Monday- Friday 9am-5:30pm. We do not have a Nurse available 24/7. We do, however, staff our Resident Assistants around the clock.
 

What does your Nurse do?
Our Nurse oversees residents who have Medication Management Service. Our Nurse is also available for general questions regarding medical concerns. If you have an emergency, you will need to call 911.
 

Do you have a doctor that visits residents?
You will maintain all of your own doctors. If you are moving from out of state, we have complied a list of geriatric doctors in the area, some of which do stop out to visit.
 

Do you provide evening and weekend transportation for residents who gave up driving?
Our complimentary transportation services run Monday-Friday 8:30am-4:30pm. We do provide transportation to planned programs such as concerts and outings from time to time. We also drive to several churches on Sundays.
 

Can I bring my dog?
We only accept cats with a one-time non-refundable pet fee.
 

Can I smoke in my apartment?
We are a non-smoking facility.
 

Can I bring my motorized wheelchair?
We do not allow motorized wheelchairs, as our apartments are not wheelchair accessible.
 

Do you have security?
We ask all visitors to sign in and out during business hours. Our doors lock at 8:30 pm and all visitors need to be buzzed in via resident.
 

Do you have staff 24 hours a day?
After the business office closes, we transfer our main line to a cell phone that is carried by an on-site Resident Assistant.
 

Do you have pull cords?
We do not. However, we can refer you to a company that provides emergency pendants. We can be listed as the first responder when setting up service.
 

Do you accept credit cards?
Sorry, we do not. Checks or Money Orders only.

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